We’ll provide the answers you need and put them into effect. Our team has experience working for major corporations as well as for small businesses. We understand the pressures weighing on business owners and senior decision-makers, whether it’s the daily decisions faced by a small family firm or a key change to a portfolio of products worth millions of dollars. We know what works and what doesn’t. We put our proposals into action for you. Our solutions are fully integrated so building owners can save time and money by installing any combination of HVAC, lighting, and security systems as fit their needs and budgets.
Our experts are multi-skilled, and we can take a holistic view. Our skill set extends across many overlapping areas of business expertise: HVAC Control, Building Automation, SCADA, Fire Detection and suppression, Integrated Security, Home Automation and Lighting Control, and Parking Management. This means you can make smarter decisions faster, without endless meetings with large groups of people. However, on the rare occasions you may need additional help, we can access specialists from our Strategic partners.
We’re committed experts not ‘consultants’. We don’t suddenly appear, make a few general observations, and then vanish, leaving you with a large bill. We’re willing to work hand-in-hand with your business at a deeper, design level. You can trust us. We’re open, honest, knowledgeable, committed, and genuinely care about making your company a success. We’ll stay for as long as you need us.
We can make success sustainable. If something goes wrong on a project, as things sometimes do, Felix’s commitment is to make every reasonable effort to correct the situation to ensure that we have satisfied customers when the project is complete. Be it providing technical support remotely or dispatching personnel to a job site. Every member of our staff, at some point, should be involved in our customer support system. Whether it is the project manager checking and rechecking the installation process, the logistics department that ensures goods reach retail points on time, or the front-desk executive answering phone calls and emails, several persons are involved in their own capacity to lend customer support.
